Privacy Policy
Introduction
Heyfield Motel & Apartments has created this Privacy Policy to demonstrate its commitment to your privacy while visiting its website at www.heyfieldmotel.com.au.
This Privacy Policy sets out how Heyfield Motel & Apartments will handle personal information which you provide to it as a user of the Website.
The terms of this Privacy Policy form part of and should be read in conjunction with the Heyfield Motel & Apartment's Terms and Conditions found at the Website.
Heyfield Motel & Apartments may edit this Privacy Policy from time to time.
Collection and Use of Personal Information
- Heyfield Motel & Apartments will only collect personal information when you make a reservation.
- When you make a reservation with Heyfield Motel & Apartments we ask you for your name and company name, if applicable, address, email, phone, fax, credit card number, cardholder's name and card expiry date. Heyfield Motel & Apartments will contact you by email or otherwise confirming your reservation based on the availability of our rooms and for the authentication of your credit card.
- If you do not provide us with all personal information we request we will not be able to accept your reservation.
Disclosure and Information Sharing
Heyfield Motel & Apartments will not sell your personal information to any third party.
Heyfield Motel & Apartments will only disclose your personal information where:
- we have your consent to share the personal information;
- we are required by law to do so;
- we deem it necessary to provide you with services you have requested;
- our Terms and Conditions state we will;
- we reasonably believe that use or disclosure is necessary to prevent or lessen a serious and imminent threat to an individual's life, health or safety or a serious threat to public health or safety;
or
- we have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of any investigation of the matter or in reporting our concerns to relevant persons or authorities.
Cookies
Cookies are used on the website.
Changing Your Personal Information
Should you wish to change the personal information provided by you at the time of making your reservation, you can do so by sending an e-mail to info@heyfieldmotel.com.au. We would ask that you promptly update your information if it changes.
Security
Wherever your Personal Information may be held by us, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure. If we no longer need your personal information or if you request us to dispose your personal information, we will delete and destroy all your personal information at your request unless any charges for accommodation provided by Heyfield Motel & Apartments are owing in which case your personal information will be kept on file until payment is made in full by you.
Links
The Website may be linked to other websites. Heyfield Motel & Apartments has no control over the linked websites and is not responsible for the privacy practices of those sites.
General
- Given the purpose of the Website, it is not practical to deal with you anonymously.
- We will not collect sensitive information about you without your prior consent.
- Children are not eligible to use our services unless in conjunction with parents or guardians.
- If you have any questions on this Privacy Policy send an email to info@heyfieldmotel.com.au.
